About PENN Entertainment

PENN Entertainment is one of the leading integrated entertainment, gaming and sports media companies operating a diverse portfolio of casinos, race tracks and online gaming experiences across the country. With more than 40 properties in 20 states, PENN blends digital innovation with destination-level hospitality to create dynamic experiences for millions of guests each year.

In 2023, PENN Entertainment and TDC announced a partnership to improve in-building LTE and 5G cellular coverage and capacity within PENN Entertainment properties throughout the US. The first site deployed through this partnership was at Argosy Riverside Casino & Hotel in Riverside, Missouri—one of PENN’s flagship Midwestern destinations.

The property welcomes thousands of guests daily across gaming floors, dining, entertainment, and hotel spaces where guests expect a seamless, mobile-first experience the moment they arrive.

• Industry: Gaming
• Location: Riverside, MO
• Area: 415,000 square feet
• Property type: Existing development
• Solution: Distributed Antenna System (DAS) Managed Service

The Challenge

Casinos are among the most demanding environments for mobile connectivity. Dense materials, expansive gaming areas and high-traffic peak hours create persistent coverage and capacity challenges. Argosy Riverside needed a solution built for:

• High-density guest environments with thousands of devices on the network at once.
• Reliable wireless service across the gaming floor, hotel, back-of-house areas and public spaces.
• PENN Entertainment’s “3C” strategy—Cordless, Cashless, and Contactless, a digital-first guest experience that depends on flawless mobile performance.
• FirstNet support for public safety and emergency communication.
• Future-ready infrastructure, capable of supporting iGaming, sports betting and emerging guest technologies.

Penn needed a partner who could own the complexity—Wireless Carrier coordination, design, deployment, optimization—and deliver a seamless, high-performance experience without disruption.

The Solution

TDC deployed a neutral-host, SOLiD 5G Distributed Antenna System (DAS) purpose-built for large entertainment venues and approved by all three Wireless Carriers. This gives Argosy Riverside a modern, scalable connectivity foundation that supports guests and staff across every corner of the property. Key elements of the solution:

• Neutral-host DAS supporting all major Wireless Carriers and FirstNet.
• 5G-enabled infrastructure designed for both coverage and high-capacity performance.
• End-to-end design, installation and Carrier coordination managed entirely by TDC.
• Next-generation architecture that supports Penn’s 3C digital guest experience.
• A scalable model aligned with PENN’s nationwide portfolio strategy.

This solution delivers dependable cellular voice and data service while giving PENN a repeatable, future-ready platform that can be extended across its other properties.

The Impact

After partnering with TDC, Argosy Riverside now delivers the experience today’s casino guests expect—and PENN Entertainment is building a consistent connectivity standard across its national footprint. Argosy Riverside gained:

• Reliable connectivity building wide
• Support for PENN’s Cordless, Cashless, and Contactless experience
• Stronger safety and compliance
• Smart building efficiencies
• Reduced operational complexity
• A trusted long-term partner

For PENN Entertainment, enhancing guest experience was the driving force of this upgrade—and TDC delivered a platform that elevates every moment on the property.